FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Check out our FAQ below, we have included answers to some of the most common questions that we receive in regards to the services that we offer. If you have additional queries we are more than happy to provide you with additional information.

If you would like to learn more about our orthotics and podiatry services in Darwin, take a look at our blog.

How do I know if I need the help of a podiatrist?

Podiatrists are experts in the prevention, diagnosis and treatment of feet and lower limb medical conditions. If you ever have foot or leg pain, we recommend a consultation with a podiatrist. Although it is common, pain is never normal. In many cases, it can be caused by wearing ill-fitting shoes or biomechanic issues but regardless of the cause, we can help you determine the source and find the best solutions.

Do all ingrown toenails require surgery?

No, it depends on how severe the ingrown is. In many cases, ingrown toenails can be treated without the need for surgery and can be treated relatively quickly in the clinic chair. If it is determined that surgery is necessary, it is a minor procedure performed under local anaesthetic in the toe, that can be performed in the clinic room. The podiatrist will be able to discuss all treatment options and recommend the most appropriate action in your case.

What are orthotics used for?

Orthotics are prescription devices which are precisely fitted to your foot in order to correct biomechanical issues with feet. They are typically worn inside your shoes and will correct common problems that lead to foot pain, such as plantar fasciitis. We use a 3D digital scanner to take exact measures of your foot to help prescribe the most appropriate custom orthotic.

What causes toenail fungus? Will it go away on its own?

Nail fungus is more common than people think. Any fungal infection you have on your feet can eventually spread to the nail bed. An example of this would be Athletes Foot. You can also contract an infection that is transferred from others, by walking barefoot in public showers and other moist, warm, humid places – like Darwins. Also allowing your toenails to remain wet for an extended period of time creates the perfect environment for fungal growth.

How do I arrange an appointment?

Simply call 0428 976 360 or book online by clicking here. This will allow you to pick from the times and dates available.

Do I need a referral?

No, a referral is not required for an appointment but your GP may provide you with one. However, DVA gold or white card holders will need a valid GP referral.

Can I claim my private health insurance on the spot?

Yes, in most cases you will be able to swipe your private health insurance card and claim at the appointment meaning you only need to pay the gap amount.

What should I bring to an appointment?

Please bring in the shoes your wear to work and/or sport plus any old or current orthotics that you use. If you have any relevant x-ray or ultrasound reports, then bring them in too.

What is an EPC?

An EPC is an Enhanced Primary Care plan is a type of Medicare referral that your GP can use if you have chronic health conditions, such as diabetes. Please discuss this with your GP to see if you are eligible.

What should I bring to an appointment?

Please bring in the shoes your wear to work and/or sport plus any old or current orthotics that you use. If you have any relevant x-ray or ultrasound reports, then bring them in too.