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FAQ: Appointments | Swan Podiatry and Orthotics

admin • October 7, 2024

  • How do I arrange an appointment?

    Simply call 0428 976 360 or book online by clicking here. This will allow you to pick from the times and dates available.

  • Do I need a referral?

    No, a referral is not required for an appointment but your GP may provide you with one. However, DVA gold or white card holders will need a valid GP referral.

  • Can I claim my private health insurance on the spot?

    Yes, in most cases you will be able to swipe your private health insurance card and claim at the appointment meaning you only need to pay the gap amount.

  • What should I bring to an appointment?

    Please bring in the shoes your wear to work and/or sport plus any old or current orthotics that you use. If you have any relevant x-ray or ultrasound reports, then bring them in too.

  • What is an EPC?

    An EPC is an Enhanced Primary Care plan is a type of Medicare referral that your GP can use if you have chronic health conditions, such as diabetes. Please discuss this with your GP to see if you are eligible.

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